Shipping policy

Processing time

 

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

Shipping time

 

Because we work with international suppliers to bring you the best selection at the best price, delivery typically takes 7-14 business days from the date your order ships, depending on your location. During high-demand periods (holidays, major sales), delivery can take up to 21 business days. We know that's longer than a lot of stores, and we'd rather tell you upfront than surprise you later.

 

Once your order ships, you'll receive a confirmation email with tracking information so you can follow its journey.

 

Shipping costs

 

Shipping costs are calculated and displayed at checkout before you complete your purchase.

 

Customs, duties, and taxes

 

For international orders, Stopshop is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and are collected by the shipping carrier or relevant government agency.

 

Delays

 

Occasionally, shipments are delayed due to customs processing, weather, or carrier issues beyond our control. If your order is taking longer than expected, reach out and we'll look into it with you.

 

Questions

 

If you have any questions about your shipment, contact us anytime at support@shopstopshop.com.